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co:llab’s coffee beans are roast-to-order. When your order is confirmed, please expect 2 to 4 days for our roasting and cupping before dispatch. Coffee beans are packed in recyclable ziplock pouches which can preserve freshness for months. Though all roasted beans need a resting period to allow optimal flavors to gradually “open up”. We suggest to rest for 20 days minimum counting from the roast date.
We also welcome wholesale customers and can offer discount on bulk purchase. Please reach us via instagram messenger or email at order@co-llabcoffee.com for details.
delivery
We ship worldwide by registered air mail or e-express service provided by Hongkong Post. It normally takes 10 to 15 days depending on your destination and customs clearance of your country. All parcels can be traced via the Hongkong Post website.
International customers can estimate shipping rates using the Hongkong Post calculator. If your country is not available during checkout, please contact us via instagram messenger or email at order@co-llabcoffee.com, and we will work out a suitable shipping solution for you. Local customers can choose either local courier (cash on delivery, to be paid by customer) or arrange self pick-up at our office in North Point.